Wireless Expense Management

Okay users, so here’s the deal: AT&T Mobile to Any Mobile means that if you have the feature, you can call from your AT&T phone to ANY other MOBILE phone and it will pull from your MTM bucket (a change from pulling from your peak bucket of minutes). This is a good thing because it can reduce your peak minutes thereby allowing you to reduce your plan minutes thereby reducing your cost.

Here’s the details: [Read more…] about Sorry Business Users, AT&T’s Free Mobile to Mobile Calling is Not For You

This past October marked the first time in the history telecom expense management industry a telecom carrier has acquired a TEM vendor. Actually, make that two TEM vendors.

Vodafone Limited, a large, publicly traded telecom carrier announced the acquisition and consolidation of two established telecom expense management companies: Quickcomm and TnT.

This acquisition really speaks well of Vodafone’s corporate strategy. Marrying these two “opposing” businesses makes a lot of sense. Considering the fact that the two businesses traditionally work “against” one another to neither the carrier’s, nor the end customer’s benefit, this arrangement provides not only internal expense management expertise, but also an additional (and profitable) revenue stream. [Read more…] about Consolidation is BIG NEWS for the Telecom Expense Management Industry

photo credit: Jon Ovington

So, have you experienced “Bill Shock”?

If you’re like most people, you know the feeling…and it’s not pleasant. Wikipedia describes bill shock as “the negative reaction a subscriber can experience if their mobile phone bill has unexpected charges.”

Well a recent study published by The New America Foundation’s Open Technology Initiative (OTI) suggests a lack of competition is the culprit for “bill shock”. The OTI goes as far as to suggest the U.S. establish regulations to encourage competition amongst wireless providers to ensure “…the U.S. becomes an engine of innovation for the better and more competitively priced service offices.”

At The Bill Police® office, we couldn’t have been happier to hear this. Not only does this highlight the drastic cost avoidance opportunities that we currently implement, but also what savings opportunities the future holds.

So in our quest for helping your organization conquer wireless costs, we present 3 ways you can battle bill shock:

1. Contract negotiation

Understanding what other companies are paying makes great negotiation ammo. Unfortunately, most for-profit organizations aren’t exactly open to sharing this sensitive information. What to do? Leverage the experience of an expert who has worked with multiple large wireless accounts. They understand carrier cost structure and know what other companies with similar usage spend. This allows for supreme bargaining power when digging deep within contract negotiation

2. Get an Audit

Telecom auditing became popular in the days before corporate wireless, when landlines ruled the workplace. Luckily, this same process has been heavily-adapted (think complexities from data, roaming, apps, etc.) to apply to wireless. Outsourcing a wireless telecom audit is the fastest way to drastically reduce wireless spending.

3. Understand Individually Liable Dangers

We find that in certain organizations, this can add up to hundreds of thousands in wireless overspending annually. You can read more about this is our latest whitepaper.

Have you had “bill shock”? Share your experience in the comments below!

Here at The Bill Police office, we are excited to celebrate a decade of wireless management service with one of our amazing clients!

This just goes to show that the excellent value-added services that we strive to maintain do not go unnoticed. With a 95% cumulative retention rate, we really find that our clients appreciate the personal service and expert, cost-saving advice we offer.

I will admit, we do drive a pretty tough argument – we’ll reduce your wireless expenses or don’t pay for the services. Plus, with savings usually in the 20%-40% range, this can amount to tens (if not hundreds) of thousands in wireless costs avoided each month.

Although this is our first 10 year client, many others have been with us for well over 5 years. In fact, we still continue to build our client base each and every month…and, more importantly, continue to provide on-going value for clients new and old.

A huge thanks for all of our clients – we wouldn’t be here if it weren’t for all of your support!

Note: Because we maintain confidentiality agreements with all of our high profile clients, we do not publish any specific client information.