The Bill Police: Protecting Your Wireless Rights since 2003

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Wireless Expense Management Blog

March Madness: Heads up for 5 quick ways to Curb Data Madness!

We all love to cheer on our favorite college basketball teams in March.  And so do our employees.  It is our bet that every so often a user might — just quickly of course – check in to see how the games are going with their corporate device.

In last year’s NCAA Championship Game, a carrier reported that across both the in-stadium and outside the stadium mobile networks, they had more than 2TB cross over their network. That is a lot of data in a few hours, my friends.

Indeed, one of our Clients mentioned that every year their network was brought to its knees during March Madness due to all the employee streaming.

As another data point according to Geekwire,  “The San Francisco 49ers front office announced that fans used 10.1 terabytes (TB) of data on Levi’s Stadium WiFi network during the Super Bowl, setting a new record and eclipsing the 6.2 TB of WiFi data used during Super Bowl 49 last year at University of Phoenix Stadium.”  That’s a sneak preview of what to expect for March Madness.

Here’s a few thoughts on how to manage the expense:

  1. Set up billing alerts for high data usage in your carrier portal. Check out our blog to provide you with some details here
  2. Let users know to connect to Wifi Networks whenever possible, especially if streaming
  3. Let users know you will be monitoring their bills and checking data usage. While this doesn’t mean you need to be accused of police brutality, it does mean users should be aware of their usage and what it could be costing the company.
  4. Send Text Alerts to users to alert users of high usage and what they can do instead of using their wireless data network. See additional information on that here
  5. Educate the users: let them know if they are streaming 2 hours of a game that is approximately 1 to 1.5 GBs of usage.  If their single data plan is 2GB for the entire month, they will need to reduce usage for the rest of the month in order not to exceed their own allowance.  Data usage guidelines can be found here

 

Also, if you have questions about saving your company money through the auditing, optimizing, or managing of wireless services, please click here to contact The Bill Police.

Still Protecting Your Wireless Rights…

Capabilities are a burden: A Window Washing Case Study

Window WashingHow are your windows?  Sparkling?  Dirty?    Recently I had a conversation about outsourcing services with one of our Clients and he likened our services to getting his windows washed:  it was something he could do himself, so why pay anyone else to do for him?  Our conversation went something like this……..

Him:  Your services are something people think they can do themselves.  Just like the windows at my house:  my wife and I were talking about having someone wash the windows and I said:  why spend the money to do something I can do myself?

Me:   How’d that work out for you?

Him:  I didn’t pay anyone to wash the windows and they are still dirty.

As with many very capable IT professionals, he is a very bright guy and so are many of our Clients and Prospects.  However, as he pointed out, this capability can also interfere with success if you are not able to team with others and multiply efforts.  Seriously, being that capable is a burden.

But, this guy is bright enough also to know when to collaborate with partners that can bring something to the table to add value to the process and do it with a measureable ROI – be that time, software or dollars.   He can leverage the expertise of others in order to achieve HIS goals.

And together, we have achieved big things with this client; he has partnered with us to save time, money and identify trends with usage that affect his wireless bills.  Recently we together were able to identify some potential hardware upgrade issues that were sucking up a bunch of data:  he provided root cause potential and we provided backup usage data.  Overall efforts resulted in his organization’s bills (including Bill Police cost and all carrier costs) going down about 35% less than before with just carrier cost alone.  And he didn’t have to get his hands dirty.  

So, next time you look at your windows, think about your capabilities: where is your talent best spent, what others talents are that you can use to achieve multiplicative results and if you want to see out of your windows.

 

Also, if you have questions about saving your company money through the auditing, optimizing, or managing of wireless services, please click here to contact The Bill Police.

Still Protecting Your Wireless Rights…

IT Wireless managers have a tough job…..

IT managers need to manage lots of moving parts; its a tough job.  While they may not have it as tough as this guy below, they still have their own challenges.

 

elephant

IT Managers who have responsibility for Wireless have a tough job:  they have lots of options to juggle and we appreciate the challenge.  To take a look at Wireless Rate Plan options (not even including types or choices of equipment, MDM or Apps), check out our latest data graphic below to illustrate the challenge.

If you have questions about saving your company money through the auditing, optimizing, or managing of wireless services, please click here to contact The Bill Police.

Join us for our Session, “Navigating Wireless Big Data to Improve Efficiency and Reduce Cost” at Data4Decisions, March 22-24 in Raleigh, NC

We are excited to be presenting “Navigating Wireless Big Data to Improve Efficiency and Reduce Cost” at the Data4Decisions conference in Raleigh NC March 22-24.

BPI will be exhibiting at Data4Decisions 2016, an event specially designed to help business leaders unlock the power of their data. We’d like to extend our personal invitation to you to visit us at our booth 106 and attend our session on Wednesday morning.

In this session we will review options to obtain, review and analyze this abundance of data. An overview of how to use carrier portals to generate raw data and how to use this data to improve efficiency and reduce cost will be provided. Topics will include: How to get a handle on the data, how to identify issues and how to address them.

BPI will provide 5 Main Strategies Enterprises have implemented to harness big wireless data and make it work for you:
1. Accessing raw data
2. Compile and analyze the data
3. Identify trends
4. Use the data to increase productivity and decrease cost
5. Leverage the data to negotiate plans with your carrier

Check out more about the general conference here
Check out our speaker of choice Speakers: Kae Zulager

If you want to join us, you can get a $100 off your Conference fee by entering the code BP100 when registering here http://data4decisionsevent.com/registration-pricing/

If you have questions about saving your company money through the auditing, optimizing, or managing of your wireless services, please click here to contact The Bill Police.

But I Didn’t Get the Message

There’s always that one person (or ten) that says… but I didn’t get the message. The message was sent, but it was not a 100% reach. So what’s the solution? It could be that texting is the new strategy and this is why…

Now in its 23rd year (read more about this milestone), texting has emerged as a powerful communications tool. According to mobilesquared, about 90% of all text messages are read within 3 minutes. And an additional 1% of recipients are reached within 15 minutes. Pew Research tells us that text messaging is the most commonly used smart phone feature and is the tool used most frequently. eMarketer takes this finding a step further. It reports that checking text messages ranked as the #1 thing survey respondents did on their mobile devices in the morning.

Could this be the way to reach employees? Perhaps, yes. At least as one of the communication tools implemented. Pew Research indicates that 92% of adults in the United States have cell phones and of this group a significant number, 90%, carry their phones with them. After examining this further, the probability of connecting with these folks is pretty good – considering a total of 76% say they rarely or never turn off their phones.

Have you considered using text for employee communication? Bill Police also offers usage alerts to End Users to notify them of their specific usage and how it affects the corporate bill. Check out more information in our previous blog here.

If you would like to learn more about BP Alerts or renegotiating your wireless contract, be sure to request our free guide Save Without Switching! Get Your Wireless Savings Cheat Sheet. Simply click here to download your copy today!

Still Protecting Your Wireless Rights…

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